PRIVATE EQUITY OWNED
PODS Moving & Storage
Includes PODS, Portable On Demand Storage
Moving / Storage · Clearwater, FL
- PE Firm
- Ontario Teachers' Pension Plan
- Year Acquired
- 2015
A Canadian pension fund bought PODS, and the quote you get isn't always the bill you pay.
What They Did
- Ontario Teachers' Pension Plan's private equity arm acquired PODS in 2015 for over $1 billion from previous PE owner Arcapita
- The company operates nationally across all 50 states, giving it pricing power in markets with limited portable storage alternatives
- The company operates nationally across nearly every U.S. state
Since the Acquisition
- More than 1,300 BBB complaints in three years over surprise fees, billing errors, and prices that climb between the quote and delivery
- Hundreds more complaints cite delivery problems, from containers arriving late to one left sitting in the wrong state for an entire move
- Customers report extreme difficulty reaching customer service to dispute charges or resolve billing errors