PRIVATE EQUITY OWNED
MyEyeDr.
Includes MyEyeDr, My Eye Doctor, Capital Vision Services
eye care · Vienna, VA
- PE Firm
- Goldman Sachs
- Year Acquired
- 2019
Goldman Sachs spent $2.7 billion to buy your eye doctor. Now patients report waiting months for glasses they already paid for.
What They Did
- Goldman Sachs' merchant banking arm bought Capital Vision Services (which operates as MyEyeDr.) for $2.7 billion in 2019, producing a 3.5x return for the previous PE owners
- MyEyeDr. has swallowed up 840+ independent optometry practices across 27 states, converting local eye doctors into locations for a corporate chain backed by Wall Street's most famous bank
- The acquisition strategy is classic PE consolidation: buy up small practices, centralize operations, standardize pricing, and push volume
Since the Acquisition
- Patients report waiting months to receive contacts and glasses they've already paid for, with some making 12+ trips and calls to get orders fulfilled
- Patients report unauthorized charges for protection plans they never requested, and eyewear charges that persist even after returns
- Consumer review platforms show a consistent 1.5-star average across hundreds of reviews, with billing errors, lost prescriptions, and long waits as the dominant complaints
- In 2026 a federal court let privacy claims proceed over allegations MyEyeDr. fed patients' website activity to Google through hidden trackers without their consent
Sources
- MyEyeDr. — Better Business Bureau Complaints(2024-01-01)
- Why Goldman Sachs wants to fill your eyeglass prescription — CNN Business(2019-06-03)
- Goldman PE arm buys MyEyeDr in $2.7B deal, producing 3.5x return for Altas Partners — PE Hub(2019-06-03)
- MyEyeDr. Plans 20 New Locations in 2025 and 50 Per Year After That — ICSC(2024-07-15)
- MyEyeDr. Stuck With Google Analytics Online Privacy Class Suit — Bloomberg Law(2026-03-16)